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an illustration showing the turn of the year 2021 and 2020 and people using diagrams to discuss the company's results and future forecasts
News archive
Trinidad Wiseman on ICT in 2020 and upcoming trends in 2021 – part 2
The leading personnel at Trinidad Wiseman will talk about the most important changes and achievements of 2020 and the most important trends in the fields of WCAG and UX design, business analysis, service design, e-country, and digital state services and Atlassian products in 2021.
Service Management with Jira Service Management
Atlassian solutions
Jira Service Management - next generation helpdesk tool
In the current blog post we give an overview of the new Jira Service Management and go through most important new features on Cloud and Data Center platforms. We take a closer at how to implement service portfolio, change management and asset management and describe the possibilities how to handle critical incidents fast and effectively.
illustration of a retrospective, where a woman looks at 2020 and future trends, where a woman pushes a bar chart for 2021
News archive
Trinidad Wiseman on ICT in 2020 and upcoming trends in 2021 – part 1
What kinds of winds will be blowing in ICT sector this year and is there anything good to bring from last year? The leading personnel at Trinidad Wiseman give an overview of the most important changes and achievements of 2020 and talk about new services and upcoming developments. 
Hadar Maximov portrait
User and user-centered design
Interviews with WUD 2020 speakers: Hadar Maximov’s recommendations for designing emotional robots
Hadar Maximov is a senior UX designer who specialises in emotional design and human-machine interaction. She was one of the speakers at the 2020 WUD conference. This interview is about an emotional connection between humans and robots. 
People are viewing Opsgenie's inside view on the screen
Atlassian solutions
Opsgenie - a modern tool for incident management
Let us introduce Atlassian Opsgenie - incident management tool that enables DevOps teams to effectively monitor service disruptions. Fast diagnosis and DevOps team alerts are just a few IT service management functionalities that act as the first line of defense during service disruptions.
Web Form Illustration - Blank fields with percentages calculated to evaluate the usability of web forms
User and user-centered design
5 main indicators for evaluating the usability of web forms
Why is it that some web forms can irritate users so much that they end up not filling out the form and instead leave the website? In this article, we have made a selection of 5 main indicators, which are all easy to measure and are the best for seeing how well users interact with your web forms.
Atlassian logo in a gift box
Atlassian solutions
Atlassian Loyalty Discounts
To ease the transformation from Atlassian Server to Cloud or Data Center, Atlassian offers multi-year subscription discount for customers. Let's take a closer look at which products are eligible for Loyalty Discounts and which conditions and rules apply to which products in the following blog post.
 man and woman analyzing web statistics charts
User and user-centered design
Web statistics from the POV of a marketing specialist and a UX specialist
In our work, we come into a lot of contact with Google Analytics and Tag Manager settings, which are not always great for analysing how the consumer is interacting with a website’s content. Let`s talk about the measurements that a marketing specialist and a UX specialist need for their work. 
The person visualizes the different stages of the migration process
Atlassian solutions
How to successfully migrate to Atlassian Cloud?
Atlassian states that their  future mission is ''Cloud first''; about 90% of their new customers choose the Cloud platform. Below, we will go into the detailed insight about the migration plan for organizations on Server or Data Center platforms thinking about moving to Atlassian Cloud.     
Jane Ruffino portrait
User and user-centered design
Interviews with WUD Estonia 2020 speakers: Jane Ruffino’s recommendations for UX writing, part 2
Recently, we did an interview with content designer and UX writer Jane Ruffino, who was a speaker at the World Usability Day Estonia 2020 conference. In the second part of this interview, Jane talks more about the current state of the field of UX, the issues the industry is facing, and her hopes for its future. 
Jane Ruffino portrait
User and user-centered design
Interviews with WUD Estonia 2020 speakers: Jane Ruffino’s recommendations for UX writing, part 1
Jane Ruffino is a content designer, UX writer, strategist, and researcher, who is passionate about words and how they affect people. At the WUD Estonia 2020 conference, she gave a talk about integrating UX writing into your work. In this interview, we delve a bit further into the world of UX writing. 
People standing in front of elements with the Atlassian logo
Atlassian solutions
Evaluating your options for Atlassian Cloud or Data Center
In the light of changes on Server platform Atlassian customers ask ''Why and in which case move to Atlassian Cloud or Data Center?'' The following post gives a more detailed insight into Atlassian Cloud and Data Center platforms in addition to the overall conditions and possibilities introduced earlier in our blog.
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