Business and services

an illustration of weight, with a turnover growth graph at one end and a trash can at the other end

Business and services

Are your business processes creating value or waste?

10 Nov 2022 / Comments

Even small changes help create value and reduce waste. However, the challenge is to find areas for improvement and redesign business processes. Our recent article discussed when to consider engaging a business analyst and what we can learn from the business analysis.

an illustration of a business analyst with gears flying out of his head

Business and services

As a manager, can you sleep peacefully without worrying about your business? If not, consider bringing in a business analyst.

29 Sep 2022 / Comments

How do you know if and when you should include a business analyst? "It all comes down to how you feel - is everything going well in your business? Yes or no?" explains Trinidad Wiseman business analyst Mihkel Lauk.

illustration of the different steps that follow the creation of the service plan

Business and services

What happens after creating a service plan: a guide to next steps to help you go from the perfect service to its technical description

08 Jul 2021 / Comments

Let’s pretend that we have a traditional commercial company, and we have created a service plan to help us better understand the touchpoints between us and clients. What`s next?

Technology and solutions

What if an existing brand no longer supports your business goals?

19 Mar 2021 / Comments

Have you recently created new services, products or digital solutions and felt that an existing brand might not be quite right anymore? You are noticing that companies around you are evolving, changing, and their actions and faces change over time - should you change your brand too?

Business and services

Data-driven decision-making – how to get started with bi?

19 Oct 2019 / Comments

Starting with Data Driven decision making seems an insurmountable challenge for many companies. The need for a data lake is often added to the topic. Depending on the company, the effort and investment to deal with it is considered high and considered unnecessary.

Business and services

How web-APIs have transformed the digital experience

12 Jul 2019 / Comments

Did you know that when Facebook automatically reposts the picture you uploaded on Instagram, it’s actually an API doing that? Evernote synchronising your notes between the smartphone and laptop? API as well. If you have added YouTube videos to your site or blog, you have used YouTube’s API for that. Web-based APIs are invisible and work “behind the scenes”, yet they have significantly changed the web.

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