There are more and more brands emerging in different sectors, offering a wide variety of digital solutions. This raises questions to many service providers; how can their product or service stand out from the competition? Is focusing solely on user experience enough to find and keep your users?
Digital environments we use daily can often feel a little cold and static, especially considering that the real world is constantly in motion. Animated graphics can carry a lot of information, that may be harder or take longer to describe in words or simple static imagery. While illustrations are often used to compliment text and make it more digestible.
The Republic of Estonia Social Insurance Board has completed its first proactive service and starting from today, parents are able to apply for family allowances without an application, in a self-service manner. The Insurance Board pays 44 million euros in family allowances and parental benefits to 156,000 and 19,000 people, respectively.
In October, Estonian Social Insurance Board opened its online service bureau where people can administer their services and benefits. Initially, people have been given the opportunity to use an application-free family allowance service (receiving childbirth allowance, parental benefits and child allowance). This information system is special for its proactive services.
The impetus of UX (user experience) is stronger than ever, and emerging trends show that brands and organisations have no intention of stopping the development to create more user-friendly solutions. Where is UX design headed? What can we expect to see more of in the coming months and years? Are trends even important or maybe even counter-productive?
Imagine how frustrating it is to land on a website you can’t use. That’s what over 57 million people experience every day when visiting websites that seem to have decent enough user interface and user experience. Mari-Ell Mets is one of the web accessibility experts in Estonia and we asked her why we should invest in website accessibility and what it is in the first place. Mari-Ell Mets is one of the accessibility experts in Estonia.