The 12th user experience conference World Usability Day Estonia 2020 will be taking place from November 23–27, 2020. The event is one of the largest UX, web and interaction design events in the Baltics.

The worldwide COVID-19 pandemic has ushered in a new reality where online services are increasingly more important to us in order to be able to run our day-to-day lives. The situation creates opportunities for those who go with the flow but is a hindrance for those who don’t react fast enough.

The aim of the project was to create a paperless service of graduation documents and certificates. As a result of this project, graduates received a digital diploma in addition to the traditional paper diploma.

When it comes to ease of use and a user-centric approach, there is no going over or around accessibility. Ensuring accessibility revolves around various myths and misconceptions that cause confusion for both developers and product owners.

In addition to marketing and pricing policy, the customer's purchasing decision in the intense competition of the e-store is greatly influenced by the purchasing process and interaction. In other words, everything a customer experiences when making a purchase from their device.

Uo until the summer of 2020, alerts related to the authentication of medicines were processed entirely through manual labour. Given the large number of alerts, it was considered appropriate to automate the processes as much as possible.

Web accessibility is a big and important topic, but it can seem complicated and intimidating at first glance. From 2025, websites must comply with WCAG 2.1 standard AA level. Here are the 10 most critical things to start with to improve accessibility.

The cost of IT infrastructure, which includes the development of information systems or the introduction of new systems, can amount to hundreds of thousands of euros. This makes the introduction of RPA (Robotic Process Automation) more and more attractive for companies.

There is an increasing need to create an automated testing framework for agile development that would free up and save time and money. I started looking for tools that are user-friendly and can be used to create automated tests for web solutions completely code-free.

The user-friendliness and good navigation of the website ensure the user's satisfaction, giving him logical and easy access to the information he is looking for.

Businesses and webmasters, among other things, have one of the biggest ways to figure out how and what content to offer their current and potential customers. In this article you will find 5 tips that you should definitely consider when creating website content.

The main task of the tester could be defined as the delivery of a quality product with as few defects as possible to the product owner within various constraints, such as deadline, budget and team. To achieve this, the tester can contribute on a much wider scale than just matching the development.