Service design is often seen as user experience design and vice versa, even though we are dealing with two very different approaches.

This is a question that a lot of people ask. Interaction design focuses on designing our everyday interaction with apps, websites and various systems. An interaction is what happens when you open the door or hit that Browser icon on your smartphone. It is a huge part of the overall user experience.

The latest edition of our World Usability Day Tallinn conference was the largest we have organized yet. Read what went on at the conference.

During the last few years we have seen a popularity spike regarding the Application Performance Management tools. One of the most known is AppDynamics.

During the last few months we have had an international intern in our midst. His name is George Groshkov and he hails from Bulgaria.

Last weekend there was another Garage48 hackathon. A lot of products and services were developed in just 48 hours. Here's how to survive it as a UX designer

As an Atlassian expert since 2008, we have seen that many use JIRA as a service desk tool, but are not familiar with JIRA's own Service Desk extension.

Interaction design is a key component of a much larger UX design process. Here you will find a list of the most common questions asked from UX designers.

SummerCamp4Startups took place once again on the 14-15th of August in Nelijärve, a beautiful location near Tallinn. Trinidad was represented by Marko Nemberg (as a mentor) and myself, Katri. The goal of the event was to bring together folks who already have a startup, are planning to build one, or are interested in the startup lifestyle.
 

One of the major changes is that this time you can no longer have joint applications and the new support limit is now up to 80%. The limit is 4000 euros.

In our previous article we talked about the role of an interaction designer in an agile environment. This time we are seeking answers to the question: is agile development always a good way to go?

We hear a lot about Scrum and other agile approaches. Among the buzz is an interaction designer who`s work methods are a bit different from the developers`.