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Jane Ruffino is a content designer, UX writer, strategist, and researcher, who is passionate about words and how they affect people. At the World Usability Day Estonia 2020…
Many of us are likely very familiar with Smart-ID, Mobile-ID and the ID-card authentication methods. Maybe you have even felt that in Estonia as well as the Baltics as a whole, there are less and less people who do not use Smart-ID or Mobile-ID…
In collaboration with ESTDEV and Kenyan government agencies and stakeholders, we successfully completed a project analysing and designing public services in Kenya. The Kenyan digital development project…
In this article, we share the story of how we helped Invaru, a company offering assistive device services in Estonia, to implement their intranet.
The project spanned just under two years, from June 2021 to…
The project spanned just under two years, from June 2021 to…
NB! Please note that the product features listed in the article may change over time.
In today's fast-paced business environment, service and process design are critical to ensuring that organizations…
In today's fast-paced business environment, service and process design are critical to ensuring that organizations…
From a high-level perspective, a software development project from the initial idea to the final delivered product is a process, involving tight collaboration between various roles. It's worth mentioning that…
The need to create a prototype and the benefits prototypes bring are understood better than ever before. However, often, people do not realise that to create a prototype, it is necessary to do a considerable amount of preliminary work, i.e. to…
Following the latest trends, companies are now bringing UX specialists into their teams. Some are already in the middle of the hiring process, while others are thinking about it.
UX can be difficult to understand for people outside the field. UX…
UX can be difficult to understand for people outside the field. UX…
World Usability Day is the largest gathering of industry professionals, world-class academics, government leaders, and students facilitating the progression of usability, user experience, and user-centred design. Each year, the…
Last weekend there was another Garage48 hackathon, where a lot of products and services were developed in just 48 hours. The teams started with an idea and finished with a working product.
This was my first time…
This was my first time…