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Illustration of documents that are managed centrally with Comala Document Management

Take control of your documentation with Comala Document Management add-on

Brigite Helena Sarapuu

NB! Please note that the product features listed in the article may change over time.


In today's fast-paced business environment, service and process design are critical to ensuring that organizations remain competitive and efficient.


However, managing the documents and workflows associated with these designs can be a challenge. That's where Comala Document Management comes in.


In this blog post, we'll explore the benefits of this powerful app, using a hypothetical case study to demonstrate its capabilities in improving service and process design. 



The challenge

Imagine you are the CEO of a medium-sized company that designs and implements custom software solutions for customers in various industries.


Your team is responsible for managing multiple service and process designs simultaneously, which involve a variety of documents, including proposals, project plans, technical specifications, and user manuals.


You are also required to comply with industry standards and regulations, such as ISO 9001 and GDPR, which mandate document control and compliance management. 


The solution

To address these challenges, you decide to increase Confluence efficiency Comala Document Management.


But why Comala?


This app provides advanced document management capabilities within Confluence, enabling you to define document lifecycles, automate document review and approval workflows, and enforce compliance with industry standards and regulations.  



How does it work?


Document lifecycles

With Comala Document Management, you can define document lifecycles that reflect the stages of your service and process designs.


For example, you might have a proposal stage, a project plan stage, a development stage, and a testing stage.


You can define specific workflows and permissions for each stage, ensuring that only authorized users can access and modify the documents. 


Automated workflows

Comala Document Management enables you to create automated workflows for document review and approval.


You can define the roles and responsibilities of different users in the workflow, assign tasks and deadlines, and track progress.


For example, you might set up a workflow that requires the project manager to review and approve the project plan before it can be shared with the client. 


Comala workflow
Example of document approval workflow in Comala.


Compliance management

Comala Document Management includes features that enable you to enforce compliance with industry standards and regulations.


For example, you can create electronic signatures and audit trails that provide evidence of document approval and compliance.


You can also set up automatic archiving and retention policies that ensure documents are stored and disposed of in accordance with regulatory requirements. 


The results

With Comala Document Management for Confluence, you can streamline your document management processes and improve collaboration and compliance.  


In our hypothetical case study, the implementation of Comala Document Management enabled our software company to: 


  • Define document lifecycles that reflected the stages of service and process designs, ensuring that documents were managed consistently and efficiently. 
  • Create automated workflows for document review and approval, reducing the time and effort required for manual review and approval processes. 
  • Enforce compliance with industry standards and regulations, such as ISO 9001 and GDPR, reducing the risk of non-compliance and associated penalties. 


Overall, the implementation of Comala Document Management for Confluence enabled our software company to improve its service and process design capabilities, resulting in better outcomes for customers and increased efficiency for the team. 




Comala Document Management for Confluence is a powerful tool that can help organizations to streamline their document management processes, improve collaboration and compliance, and enhance their service and process design capabilities.  


By implementing this app, you can improve your organization's ability to manage documents, ensure that they are up to date and accurate, and comply with regulatory requirements.  


With its advanced features for document control, review and approval workflows, and compliance management, this app can help your organization to achieve better outcomes for clients and improve your overall efficiency.


Whether you are in healthcare, finance, government, or any other regulated industry, Comala Document Management for Confluence is a valuable tool that can help you to stay compliant and competitive. 

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