Data-driven UX: Balancing quantitative and qualitative insights for a better user experience in EFSA case-study
Recently, we in Trinidad Wiseman conducted a UX research for The European Food Safety Authority (EFSA) by using this combined methodology approach. The project explored how users navigate, search, and interact with various EFSA's web resources to access its scientific output, including research papers, scientific opinions, reports, guidance documents, and other publications.