Accessibility is an increasingly important topic. Public sector websites and mobile applications have had to meet the European Union digital accessibility standard EN 301 549 since 2019. These requirements have not yet been enforced for the private sector. However, the situation is changing, as by 2025 many private sector companies will have to take a critical look at their online environments. Read more in this article.

Sometimes public services don’t fully align with the actual needs of their users. Have you considered how this impacts community satisfaction and development? In collaboration with the Narva-Jõesuu local government, we engaged the small town of Olgina to redesign services based on the community’s wishes and needs. In this article, you can learn more about how the services at the Olgina Community Centre were revitalised.

Last October, the long-awaited version 2.2 of WCAG (Web Content Accessibility Guidelines became the official W3C recommendation. Today we will give an overview of what’s new and how it will impact us. Although WCAG 3.0 (which is promised to cover more user needs, be more flexible in terms of different technologies, tools and content, as well as easier to understand) is also being developed, it will still take years before it will become an official recommendation.

We take a look at the ICT sector as a whole, as well as the specific areas in which Trinidad Wiseman (hereinafter TWN) is involved. We provide an overview of influential trends in business analytics, e-government services, service design, accessibility, and neuro-UX. We discuss ESG (environmental-social-governance) sustainability reporting and Atlassian tools as a foundation for digital transformation.

There are bigger or smaller web forms on almost every website, but a lot can go wrong with them. From the accessibility aspect, the form must be simple, understandable, and navigable with a keyboard (for example, for a person with motor impairment who is unable to use a mouse) as well as various assistive technologies, such as a screen reader (software that reads out everything that happens on the screen to a blind user). Let's see how to do that.

Suppose your website does not yet meet the AA level of the WCAG 2.1 standard. In that case, you have two options: either develop an entirely new website that immediately meets the accessibility criteria or update the existing one (front-end facelift).