Chris has worked in human factors, UX and related people-centered disciplines since the early 1980’s. Both as a consultant, in academia and as an co-owner of Australia’s biggest specialized UX agency. Now, he is involved with Human Factors International, one of the largest companies in the usability industry
How do you deal with user experience in a company that offers 40 different products online and many of these have their own mobile versions? That’s the challenge they were dealing with at Mail.ru. Changing UX was hard, but accomplishable