In the fast-paced digital world, the success of any product or service hinges on how well it meets user needs. The focus on user experience (UX) is not just a nice-to-have; it’s a critical component of a successful business strategy. This article explores the concept of UX maturity, the stages involved, and the importance of building UX capacity to climb this maturity ladder.

An intranet is a platform that facilitates the management and sharing of information. In this article, we share the story of how an intranet was implemented at Invaru, a company that provides assistive devices in Estonia. We’ll reveal the reasons why Invaru needed an intranet, how the implementation unfolded, and the value users find in the solution today. Additionally, you'll find recommendations from the Invaru team for companies considering the launch of their own intranet.

The digital communication between the state and entrepreneurs has not reached such state of harmony yet in every field. For entrepreneurs, reporting to the state can be a complicated and time-consuming process. In this blog post, we will discuss how the administrative load of entrepreneurs could be decreased, data quality increased, and data collection processes optimised to make reporting to the state more efficient and easier.

Jira's issues, workflows, and views provide an easy way to get an overview of current work. However, from a project management perspective, just having an overview of tasks may not be sufficient without insight into employees' workloads. In the following article, we will describe how Activity Timeline supports resource management and time tracking in Jira.

In cooperation with SK, we started creating an e-service portal that would allow clients to create new orders and manage pre-existing ones. Since there are a lot of requirements set for security services and it is generally not enough to just place an order, then we also set ourselves the goal of optimising the daily tasks performed by SK’s in-house specialists. Read the SK e-services portal project story.

Do you know your business well but have less knowledge about IT development? Our new blog article will help you understand the organisational structure that ensures successful IT development. Kaarel Koosapoeg, our analysis and service design team leader, shares his insights and practical tips. Read more and discover how to take your IT projects to the next level.

How does digital transformation help us preserve forests and avoid clutter? Read our latest blog article about Elisa's recent success story—the paperless office project—to learn more. We interviewed Kristi Kirsman, Elisa's project manager-analyst, and Saale Truu, Trinidad Wiseman's User Experience Designer, who played key roles in the project.

Estonia's leading software development company Helmes signed an agreement to acquire a 75% stake in Trinidad Wiseman. TWN will continue to operate as an independent company and under its own name with existing management.

Is your project suffering because designers and analysts work at different paces and lack mutual understanding? When team members do not collaborate effectively, it can bring along delays, misunderstandings, and a decline in project quality. In this blog post, we give you 10 practical solutions and numerous tips (based on client project examples) to help you avoid these issues.

Getter Kartau, Data Management Director at the Tartu City Government, along with Margo Martis and Tanel Käomets from the IT Systems Management Department of the Tartu City Government, disclose the Atlassian products and solutions used by various departments of the Tartu City Government to support their daily operations. Head on to gain inspiration for process automation and data backups on the Atlassian Cloud platform.

In March, we discussed how we began developing the Veera 1.0.0 design system in collaboration with RIA (the Information System Authority of Estonia). The updated platform offers great tools to simplify e-service development. In a new blog post, our specialists continue to share their project experiences and challenges, focusing on accessibility, code components, and content creation strategies.

Did you know that more than 14% of the world's leading websites use Drupal? The Rakvere team at Trinidad Wiseman, specializing in Drupal, explored tools to make the admin interface more intuitive and user-friendly. Discover solutions that offer content managers greater flexibility.